Privacy Policy for Vidteex.com – Video Generation Service

Effective Date: 11.02.2025
Last Updated: 11.02.2025

Welcome to Vidteex.com, your dedicated Video Generation Service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access and use our video generation platform. By using our service, you agree to the practices described in this policy. If you do not agree with our practices, please do not use our service.

1. Information We Collect

1.1 Personal Data

When you use our Video Generation Service, we may collect the following personal data that you voluntarily provide:

Your name (if provided)
Email address
Billing information (if applicable)
User account details
Any additional information you choose to provide in your profile or during interactions with our service

1.2 Content Data

Since our service specializes in video generation, we also collect content-related data, which may include:

Text prompts and instructions for video creation
Uploaded media (images, audio, video clips) provided by you for inclusion in generated videos
Metadata related to your content submissions
Feedback and usage data related to the generated videos

1.3 Non-Personal Data

We also collect non-personal data automatically as you interact with our service, such as:

Browser type and version
Operating system
Pages accessed and time spent on our service
Referring website and navigation data

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand usage patterns, and improve our service. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

Providing and Enhancing Our Service:
- To generate personalized videos based on your text prompts and uploaded content
- To store and manage your user preferences and account settings
Communication:
- To send service-related announcements, updates, and promotional materials (with your consent)
- To provide customer support and respond to inquiries
Improvement and Analysis:
- To analyze service usage and trends, thereby improving our algorithms and user experience
- To conduct internal research and development
Legal and Security Purposes:
- To comply with applicable legal obligations
- To safeguard our service and users from unauthorized access or fraud

3. Legal Basis for Processing

We process your personal and content data on the following legal bases:

Consent: Where you have provided explicit permission for us to use your data.
Legitimate Interests: For purposes such as service improvement, security, and user experience enhancement.
Contractual Necessity: To perform and manage the services you have requested.
Legal Obligations: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

Service Providers: With third-party vendors who help us operate, maintain, and enhance our Video Generation Service (e.g., hosting, analytics, payment processing).
Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to relevant authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of the transaction, provided that the acquiring party agrees to handle your data in accordance with this Privacy Policy.

5. Data Retention

We will retain your personal and content data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data that is no longer needed for these purposes will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal and contractual limitations.
Objection: Object to certain data processing practices where applicable.
Data Portability: Request a copy of your personal data in a commonly used, machine-readable format.

To exercise these rights, please contact us at info@vidteex.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal and content data from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission or storage over the internet is completely secure.

8. International Data Transfers

If your data is transferred outside Switzerland or the European Union, we ensure that it is protected by appropriate safeguards in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@vidteex.com